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Coordinating the Assessment and Referral Process

Services for Pregnant Women & Families

In compliance with Substance Abuse Block Grant requirements around admission preferences and interim services, the Institute for Health & Recovery’s (IHR) Access Team coordinates the assessment and referral process for pregnant women and families in need of recovery services, including residential placement. Pregnant women are a priority population in the Commonwealth of Massachusetts, and receive expedited access to all levels of care.

IHR maintains a statewide toll-free line for pregnant women and parents affected by substance use disorders, at 866-705-2807.

IHR works closely with the state Substance Abuse Helpline (800-327-5050) to ensure that pregnant women and families receive appropriate and timely responses to their calls. To this end, calls may be seamlessly transferred from the Helpline to IHR, and callers are encouraged to leave messages when live response is not available. Messages left on nights and weekends are responded to on the next business day.

IHR’s Access team completes an assessment over the phone, utilizing a Four Point Process (Engagement, Assessment, Interim Services and Counseling, Ongoing Support) that assists in engaging and obtaining client history and determines a client’s preferred treatment pathway, guided by the ASAM criteria.

Pregnant women seeking residential treatment complete an intake over the phone (form available for download), and interim counseling and services will be provided prior to program entrance. Those families who are placed on a program waitlist will be contacted within 48 hours by IHR’s Access Team for follow up and ongoing support. Interim Services include health education, motivational counseling, and referrals to appropriate services, for example counseling and 12 step supports, or Medicated Assisted Treatment, Recovery coaching, Outpatient Services (IOP), Acute care (detox) etc.

Pregnant women in need of residential treatment may be referred to DPH-funded programs with beds for pregnant and postpartum women. IHR can make referrals to all levels of treatment, and can also refer women to a variety of supports ranging from basic needs to inpatient care as needed. Families may be placed directly into a DPH‚Äźfunded family residential treatment program, or a family sober living program. IHR also works actively with DCF staff (with client’s permission) to expedite the process of families reunifying with children in residential treatment (“Working Together for the Family” PDF File describes this process). IHR can refer women to community providers able to coordinate Plans of Safe Care, if needed.