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Current Opening

Family Engagement & Intervention Specialist

The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. IHR’s mission, since our founding in 1989, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting women affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma.

Summary Statement

The Family Engagement and Intervention Specialist will support IHR’s mission to develop a comprehensive continuum of care for women, adolescents, and their families who are affected by alcohol, tobacco, and other drug use, mental health problems, and violence/trauma. This clinical position will be part of the Family Engagement Project (FEP), serving youth and families involved with the Department of Children and Families (DCF) as well as the SAFE Project, serving adolescents and families across the northern region of Mass.

This is full-time (40 hours) position and is based in IHR’s Lowell office, however, is primarily home-and community-based. Currently, employees are working a hybrid schedule providing in-person and telehealth appointments to clients. A flexible schedule including occasional early evening hours may be required. Travel is also required in this position.

Essential Functions

  • Provide strength-based and trauma-informed outreach, engagement, case management, and behavioral health counseling utilizing evidence-based interventions, including Motivational Interviewing, A-CRA, and ACC in clients’ homes and/or community location.
  • Conduct comprehensive bio-psycho-social assessments and individualized treatment plans related to substance use/mental health, trauma, relapse prevention, recovery support and treatment retention.
  • Assist youth and families to identify and access community treatment, support, and other resources as identified.
  • Work closely in collaboration with referral source as well as other providers involved with the youth/family to coordinate and implement appropriate services.
  • Participate in training and professional development, including certification and/or proficiency in evidence-based models including A-CRA, ACC, and Motivational Interviewing.
  • Maintain accurate and up-to-date clinical electronic health records, billing records, and reporting as necessary.
  • Communicate with IHR’s main office in Cambridge through use of shared online calendars, time sheets, and check in/out with Supervisor.
  • Attend team and agency staff meetings, including individual supervision.
  • Regular attendance and punctuality are required.
  • Other duties as assigned.


  • Communication and teamwork
  • Problem solving
  • Professional development and continual learning
  • Adaptability and flexibility
  • Valuing diversity and equity


  • Advanced degree in social work, counseling, psychology, or related field. Clinical license (LICSW, LCSW, LMHC, LMFT) strongly preferred.
  • Bi-lingual/Bi-cultural (Spanish/English) candidates strongly preferred.
  • Minimum of three years of experience working with families, adolescents/transition-age youth, mental health, substance use, and trauma.
  • Previous clinical experience either within the child welfare system or as a collateral provider preferred.
  • Familiarity with community-based resources within catchment area.
  • Competency in working with diverse individuals, families, and cultural backgrounds.
  • Experience providing home-based services, community outreach, and case management.
  • Strong organizational and time management skills, including ability to maintain quality and timely treatment documentation.
  • Energetic, flexible, and able to take initiative and work independently as well as part of a team.

Other Requirements: (If Applicable)

  • Must have regular access to a reliable vehicle and a valid Massachusetts Drivers’ License.
  • Business Class Rider on Motor Vehicle Insurance, if transporting clients (within one month of start of job).

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit: stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally products and supplies weighing up to 10 pounds.

Reasonable accommodation will be made for otherwise qualified individuals with a disability. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

IHR offers a rewarding work environment with competitive salary, generous benefits and a strong commitment to equity and diversity. IHR is proud to be an equal opportunity employer, seeking to create an inclusive and diverse environment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Family Engagement & Intervention Specialist
40 hrs/wk
Lowell, Mass.
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