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Housing Coordinator

The Institute for Health & Recovery is a nationally-renowned, award-winning agency that specializes in innovative services, training and evaluation focused on addressing the unique needs of underserved families, women and youth. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. Our mission is to develop a comprehensive continuum of care for individuals, youth, and families affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges, and other health issues.

Summary Statement

The Housing Coordinator will access, collaborate, and advocate for people in the Access to Recovery (ATR) program who are struggling with substance use issues. The Housing Coordinator will be responsible for helping ATR participants, who do not have a stable housing situation, to seek a quality affordable and positive environment to call home, for a transitional period of time until they are more stabilized. They will help them select a sober home from a list of Mass. certified sober homes under the Massachusetts Alliance for Sober Housing (MASH).

Sober homes are specifically designed to address the recovering person’s need for a safe and healthy living environment, while supplying the requisite recovery and peer supports. All are centered on peer support and a connection to services that promote recovery. They provide mutual support, emphasize independent living skills, and reinforce a substance-free lifestyle. They are independently owned and operated, and every home sets their own house rules.

Reports to

Director of Family Access & Housing and the ATR Program Director

Essential Functions

  • Visit Sober Homes to understand the types of services offered and the particular Sober Home’s operational procedures and requirements.
  • Meet with the Sober Home managers and make sure the property is high quality and the ATR participant will be comfortable living there.
  • Develop and maintain relationships with the Sober Home managers and operators.
  • Keep abreast of Sober Home vacancies- and maintain a Sober Home list.
  • Outreach to substance use treatment providers who refer to ATR to inform of eligibility, referral process, and program expectations.
  • Manage referrals and have ongoing communication with referring providers.
  • Conduct initial interview with referred ATR participants to determine eligibility, develop housing plan and complete required data collection tools.
  • Provide assistance to ATR participants during all phases of the Sober Home search, including application process and interviewing process, possibly accompanying participants to their interviews with the Sober Homes, and following up on the status of the applications.
  • Collaborate with the ATR participant to develop client-centered housing plans that will give the person the best chance for obtaining lasting recovery. Ensure the optimal placement according to each individual’s needs, strengths, and challenges.
  • Ensure that the participant understands all the expectations and the specifications in the forms that they will have to sign, showing agreement.
  • Begin the discussions with the participants about how they will pay for Sober Home rent, once the ATR vouchers cease. Encourage participants to develop a savings plan (from WSB checks, salary, or income from SSDI) for when ATR vouchers cease. This activity will continue in earnest with the Recovery Coaches.
  • Perform basic calculations to determine weekly fees required as well as security deposits and develop budget with ATR participants.
  • After Sober Home placement, refer the ATR participant to the appropriate Recovery Coach and continue to communicate with that Recovery Coach about the transition.
  • Be in very close contact with the Recovery Coach counterpart at Gavin in order to keep abreast of participant’s status, make sure that the participant has stayed in contact with the Recovery Coach, and whether vouchers should be authorized for rental assistance for each week.
  • Maintain up-to-date client records including assessments, housing plans, progress notes, summary of interventions and issues. Maintain service notes, housing statistics, and track successful placements.
  • Keep up-to-date on electronic submission of client data and voucher authorization in the voucher management system.
  • Attend and participate in scheduled program, agency, collaborator meetings, supervision and training. This includes spending every Thursday at AHP in Sudbury to attend ATR team meetings.
  • Participate on advisory committee once per month (at most) in downtown Boston.
  • Attend trainings as identified by supervisor, including topics such as substance use/recovery, sober housing, and overdose prevention.
  • Communicate with IHR’s main office in Cambridge through use of shared online calendars, sign in–out board, time sheets, and check in/out with supervisor;
  • Attend team and agency staff meetings;
  • Regular attendance and punctuality is required
  • Other related duties


  • Communication
    Conveys information clearly and concisely, both verbally and in writing; practices active listening.
  • Initiative
    Works independently, pursues opportunities to contribute to the company’s mission and team’s goals.
  • Interpersonal relations
    Demonstrates cultural sensitivity, interacts with colleagues and clients professionally.
  • Problem-solving
    Analyzes situations objectively, generates solutions.
  • Quality assurance
    Attends to detail, follows standard operating procedures.
  • Teamwork
    Works collaboratively with team members, takes appropriate action on constructive feedback.
  • Time management
    Respects deadlines, prioritizes multiple and emerging demands.


  • BA degree, with two years human service, case management, coordination, and outreach experience.
  • Familiarity with Sober Homes and other housing services a plus.
  • Experience working with people in recovery and housing challenges, strongly preferred.
  • Passion for advocacy, outreach, and effective service delivery.
  • Working knowledge of Microsoft Word and Excel.
  • Familiarity with Microsoft SharePoint preferred.
  • Bilingual in English/Spanish preferred.

Other Requirements (if applicable)

  • Valid driver’s license and access to reliable ongoing vehicle and ability to travel throughout the state frequently.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit: stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally products and supplies weighing up to 10 pounds.

Reasonable accommodation will be made for otherwise qualified individuals with a disability.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

IHR offers a rewarding work environment with competitive salary, generous benefits and a strong commitment to diversity. IHR is proud to be an equal opportunity employer, seeking to create and welcoming a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Housing Coordinator
40 hours
Boston or Fall River, Mass.
Position Closed