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2017–2018

Strategic Plan Summary

IHR leaders update our mission and plan every year. This process considers how well our activities correspond with our mission to develop a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting women affected by alcohol, tobacco and other drug use, mental health problems, violence/trauma and HIV/AIDS.

We look for feedback on this plan through our staff newsletter, through our website, and through regular surveys for both staff and clients.

In 2017–2018, IHR will:

Provide high quality substance use and mental health treatment to clients, and high quality training, technical assistance, and capacity building services to providers.

  • How? We stay up to date on information about opioids and how they are affecting those we serve; and we also continue to maintain awareness of other substances of abuse, including alcohol.
  • How? We focus on underserved populations such as: pregnant and parenting women, families affected by FASD.
  • How? We see clients in their homes and communities, so they don’t need to travel to receive help.
  • And: We hire talented, caring, compassionate staff, and support them in their work.

Measure outcomes and demonstrate success.

  • How? We utilize data from our calls, waiting lists, and Electronic Health Record to better understand the needs of our clients and how well we are meeting them.
  • How? We ask! Our clients receive follow up surveys and phone calls after treatment to ask how they are doing, and how our services helped them.
  • How? We review all evaluations from our trainings and workshops to help us make them better.

Achieve financial sustainability and growth

  • How? We have a strong track record of receiving federal grants, state contracts, and donations, as well as contracting with insurance companies for our clinical services. We reach out to current and potential payers to highlight our unique model of family-based clinical services and its positive outcomes. We develop ongoing relationships with our payers to form partnerships that are financially viable and support our work.

To learn more about IHR, or to provide feedback to us on this plan, please contact us at ihr@healthrecovery.org, to email us or use the “feedback” box on our website.